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Christine Pope
Senior Manager
Contact West Carr & Harvey

Getting it right with myGov

It’s the dawning of a new age, and just like QR codes, MyGov has become a firm part of our lives.
The ATO is now communicating to you via myGov more than ever before and we want to make sure you don’t miss a thing.

Your important tax information will now often be delivered to you via your myGov account instead of via email or post. This could include activity statements which you were previously receiving in hardcopy.

Please take charge!
If you’re not already using myGov or checking it regularly we strongly encourage you to do so as soon as possible. Despite our best efforts to manage your information for you, we are finding the ATO is often sending correspondence directly to your myGov without our knowledge or direction.

What is myGov? 
In case you haven’t heard of myGov yet, it’s an online service which allows you to login and access all your relevant government services. Many of you will have established a myGov account for your Centrelink or Medicare purposes –  the same registration and login is used for your ATO services. MyGov means easier, more efficient access to all your important goverment services in the one place. Any individual who uses these services is generally required to use myGov.

If you don’t already have a myGov set up you can do so here.

What does it mean for me and my tax information?
Increasingly, information you used to receive from us will now be coming to you via your myGov account. This includes action required from you on your PAYG notices and instalments, activity statements and more.

What happens if I don’t check myGov?
You may miss some important information including due dates and action required by you. This may impact your ability to vary your instalments, you may be charged for late payments or you may receive penalty notices for late lodgements.

How will I know when this information has been sent to me?
The ATO will send an email to you to remind you to check your myGov inbox each time new information is added to your account which requires your action.

This will be a very simple email stating:

“You have received a new message in your myGov inbox. To view your message sign in to your myGov account.”

You will then be required to login to your myGov account using your user name and password to access your relevant information from the ATO.

Here is a snippet of an example email you may receive to notify you when your PAYG instalment is due.

Important dates to remember
While the ATO will send you email reminders to check your myGov account, it helps to be aware of due dates as they approach. Here is a copy of our current Financial Year calendar which may help with your planning.

For further information you can check out the MyGov online help guides here: https://www.servicesaustralia.gov.au/individuals/online-help/mygov

Or if you have any questions please feel free to contact us.